ACTIVE LISTENING
Given that we have two ears and only one mouth, you’d think we’d listen more than we speak. But that’s…
July 15, 2021 | 1 min read
Given that we have two ears and only one mouth, you’d think we’d listen more than we speak. But that’s not what happens. Most of us are so keen to make ourselves heard that we forget that effective communication needs a speaker–and a listener.
By paying close attention and quietly processing the information when someone is speaking, you can not only boost your own knowledge, but also make the other person feel heard, and respected. That goes a long way in gaining their trust and building a long-term relationship.
Show your co-workers that their opinion matters by listening to them without judgment, bias or interruptions. And remember, an interested person is an interesting person.